Terms and conditions

Vetsonline.com is an online communication venue operated and owned by Veterinary Business Development Limited (registered company number 02185105), ("VBD").

These terms and conditions ("Terms") apply to all and any use of this website together with the services associated therewith (including without limitation all mailing lists, email lists, and like forum run operated or controlled by Vetsonline and all and any postings, emails and other communications made to or using the Vetsonline services or any services run by VBD.


By using vetsonline.com you agree to be bound by these Terms.

If you do not accept these Terms you should not use vetsonline.com to make any submissions or subscribe to any VBD services and you should log out now.

VBD may make alterations to these terms and conditions from time to time and these variations shall become effective immediately upon being accessible from www.vetsonline.com/terms-and-conditions.html.

By using vetsonline.com you undertake that you have the necessary hardware, software and capability required for email and web usage.

The password issued to you is personal to you in order to facilitate your access to vetsonline.com and shall not be disclosed to any third party without VBD's prior written consent.

All email communications sent by Vetsonline and attachments thereto are intended only for the addressee and/or others authorised to receive them.

Third party websites with links from vetsonline.com have not been verified or reviewed by VBD and use and access of such third party websites is made at your own risk.

SERVICES
Vetsonline is engaged in the business of providing an online news, sales and information service or tool and is engaged in the transmission, storage, retrieval, hosting, formatting or translation of communications. You agree and accept that VBD has taken reasonable responsibility to generally review the apparent content of any submissions, articles, advertisements, or services all of which are made available on that basis.

The views expressed in any articles are the views of the individual contributors and not those of VBD unless specified otherwise by VBD. In particular, but without limitation to the above, VBD is not responsible for, and disclaims all liability in respect of any comments, views or remarks expressed in any submissions.

VBD gives no warranty and makes no representation as to the accuracy, currency or validity of the information and material contained within any submissions or the VBD Services and shall not be responsible for any loss or damage caused as a result of any use of such material.

You agree and undertake that you will not post or transmit to, through or using the VBD services any statement, material or submission that:
  • is unlawful or which gives rise to civil or criminal liability;
  • is technically harmful such as computer viruses, worms, logic bombs or other malicious software or harmful data;
  • is defamatory, libellous, untrue, discriminatory, obscene, inflammatory or racist material whatsoever.
You further agree that in any activity undertaken following use of and related to your use of vetsonline.com you will not in any way conduct yourself in a manner which is unlawful or which gives rise to civil or criminal liability or which is defamatory, libellous, untrue, discriminatory, obscene, inflammatory or racist.

You agree to indemnify and hold harmless VBD against all liability it may have in respect of and arising out of your use of the VBD services and your submissions.

INTELLECTUAL PROPERTY RIGHTS, COPYRIGHT AND TRADE MARKS
The design, development, layout, concepts, source code and back end software of the VBD Services, except where expressed otherwise, are the property of VBD and all copyright, design rights, database right, patents, personality rights and any rights to inventions, know-how, trade and business names, trade secrets, logos and devices, trade and service marks (whether registered or unregistered) and any applications therefore ("Intellectual Property Rights") in the VBD services belong to and vest in VBD, or are licensed to VBD unless otherwise specified. All such rights of VBD are hereby asserted and reserved.

No person other than the rightful owner or licensee of such Intellectual Property Rights may:
  • hack, attempt to hack, distribute, modify, transmit, re-use, re-post, or use any or all of the VBD services or the information contained therein for any purpose other than as set out above nor for public or commercial purposes without VBD's or the relevant licensee's prior written permission;
  • provide hypertext links, URL Links, graphic links, hyperlinks or other direct connection for profit or gain to the VBD services without VBD's or the relevant licensee's prior written permission;
  • display, publish, copy, print, post or otherwise use the VBD services and the information contained therein for the benefit of any other website without VBD's or the relevant licensee's prior written permission;
  • process or otherwise use the information contained on or within the VBD services for any illegal or immoral purpose nor use or process the same unfairly.
When making submissions you agree and accept that VBD may publish or otherwise distribute them and you therefore grant to VBD an irrevocable, perpetual, non-exclusive right and licence to publish the submissions and all content contained therein on or within the Vetsonline Services, on any other media whatsoever and in its own advertising and promotion.

You alone shall be responsible for your submissions and the content of your submissions and all rights, duties and obligations that go with it and represent and undertake to VBD that such submissions do not involve, contain or include material that is likely to infringe the Intellectual Property Rights of any third party.

You may not be entitled to reproduce any of the material contained within the website for any purpose except with the permission of the owner (express or implied) or as provided by law or as set out below.

You MAY download and use the Vetsonline services for your private, non-commercial, personal use only, provided that you retain all copyright notices and other proprietary notices contained on the VBD services. You MAY NOT sub-licence or deal in this right without VBD's prior written permission.

You therefore hereby undertake to VBD to indemnify and hold harmless VBD in full and defend at its own expense VBD against all claims, liabilities, costs and losses whatsoever and howsoever incurred by VBD its servants or nominees arising out of any claim made against it in any jurisdiction in the world for infringement of any Intellectual Property Rights of any third party caused by your use of the VBD services and any submissions.

VBD, vetsonline.com, the vetsonline.com logo and the VBD logo are trade names or trade marks of VBD, the use of which is expressly forbidden by any other persons without the express permission of VBD.

VBD makes no warranty or representation in respect of any other trade mark or trading name, symbol or device, all of which are hereby acknowledged. If you have any questions in relation to the use of any marks contained within the VBD Services please contact VBD at the address below.

LIABILITY
VBD provides and maintains vetsonline.com for personal information, on an "as is" basis VBD shall be liable only to provide its services with reasonable skill and care and gives no other warranty in connection with vetsonline.com.

VBD cannot and do not give any warranties in connection with any VBD Services and to the maximum extent permitted by law, VBD excludes liability for all representations, warranties, conditions and other terms which but for this notice would have effect.

VBD does not review or verify the nature of terms and conditions on offer as claimed by prospective employers in the recruitment section of vetsonline.com, and does not by publication of any such advert imply VBD's approval as to claims made, or the status or suitability of the business in question as an employer.

Subject as aforesaid, to the maximum extent permitted by law, VBD excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect, punitive or consequential loss whether or not such arises out of any problem you notify to VBD and VBD shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
  • any incorrect or inaccurate information on vetsonline.com and all interruptions to or delays in updating the service; the infringement by any person of any Intellectual Property Rights of any third party caused by their use of the VBD Services, Submissions and any material contained therein; all representations, warranties, conditions and other terms (including without limitation conditions implied by law as to satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this notice would have effect in relation to the content of submissions;
  • any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading vetsonline.com, or from transmissions via emails or attachments received from VBD or its licensees
  • the availability, quality, content or nature of the other sites on the internet that are owned and operated by third parties ("External Sites") to which vetsonline.com link and web site located on or through any external site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, web site or transactions;
  • all representations, warranties, conditions and other terms which but for this notice would have effect.

VBD shall be entitled not to accept any submission and shall be entitled to restrict suspend or terminate access to the VBD services (or part thereof) if in its absolute discretion it considers it reasonable to do so, (including without limitation if your Submissions involve material that is likely to infringe the Intellectual Property Rights of any third party, contains defamatory, hateful, pornographic and other legally restricted material).

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall it exclude or limit VBD's liability for death or personal injury resulting from its negligence nor any fraudulent representation.

USE OF VETSONLINE.COM
Vetsonline.com is to be used solely for private, non-commercial, personal purposes only. Accordingly, you undertake not to:
  • use vetsonline.com for any commercial or business purpose;
  • include contact details intended to facilitate communication of any sort (email address, postal address, phone number, web address etc.) in your initial posting on vetsonline.com. This material can be shared once direct contact has been made using Subscription purchased;
  • use your access to vetsonline.com, or information gathered from it, for the sending of unsolicited bulk email.

TERMINATION
VBD shall be entitled to terminate this Agreement and immediately remove, cancel or suspend access to and use of vetsonline.com upon your breach of any part of these Terms.

Termination shall be without prejudice to the accrued rights of either party.

VBD will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond the reasonable control of such party including without limitation Internet outages, communications outages, fire, flood, war or act of God.

GENERAL
Except as provided above there are no other warranties, conditions or other terms, express or implied, statutory or otherwise, and all such terms are hereby excluded to the maximum extent permitted by law (but subject to your statutory and common law consumer rights).

All questions, comments or enquiries should be directed by email to VBD or by post to Veterinary Business Development Limited, Olympus House, Werrington Centre, Peterborough PE4 6NA.

VBD acts as principal on its own account and not as agent for you or any other person.

If VBD does not enforce any provision of this agreement such will not be considered a waiver of any provision or right.

In the event that any part of these terms and conditions is held to be unenforceable, such part will at VBD's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

These terms and conditions constitute the entire agreement between you and VBD and shall apply to the exclusion of all other terms or conditions of contract which you may purport to propose.

Use of vetsonline.com and these terms are subject to the laws of England which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licences and conditions of use and shall be construed in accordance with the laws of England and the parties submit to the exclusive jurisdiction of the English courts.

Where national regulatory authorities have jurisdiction over the VBD Services and Submissions, VBD has attempted to ensure compliance with the requirements of such regulatory body. However, some of the information and content may not to be accessed from certain jurisdictions and it is hereby asserted that the VBD Services are intended for and directed at the UK and EU and no representation or warranty is made as to whether the VBD Services and Submissions comply with the regulatory regime and local laws of any other countries.

FEATURES
Vetsonline.com is free for members to visit and view.

All prices on the Vetsonline site are quoted in pounds sterling VAT being specifically referred to as applicable and any delivery costs quoted separately.

Orders are subject to these terms and conditions.

SAFETY ONLINE
You use vetsonline.com at entirely your own risk. It is a known risk of internet usage that people are not necessarily who they say they are. VBD has no way of telling if statements made by other visitors are true. This is a decision that can only be made at your discretion.

TERMS AND CONDITIONS FOR PRIZE DRAW ENTRY:

  1. The prize draw is open to veterinary professionals who work in veterinary practices and are residents of the United Kingdom aged 16 years or over.
  2. Employees of pharmaceutical companies and veterinary companies who provide a service to veterinary practices are not eligible to enter.  Any such entries will be invalid.
  3. We are unable to send The Veterinary Times to 1st year Trainee Nurses; in addition we are unable to send VN Times to Veterinary Surgeons and Final Year Veterinary Students.
  4. The prize draw will close on Friday 26th November 2010, the winners will be selected at random on Friday 3rd December 2010, and the winner will be notified by telephone or e-mail and then presented in person with the Virgin Vouchers to the value of £2500, on or before the 17th December 2010.  There are two additional prizes consisting of a Deluxe Makeover and photoshoot for one person and Paintballing for four people courtesy of Virgin Experience Days, the winners will be notified by telephone and e-mail on or before the 17th December 2010.
  5. There is no cash alternative to the prizes.
  6. Veterinary Business Development accepts no liability for loss or misplacement of the virgin vouchers or Virgin Experience Day prizes.
  7. Please send your completed entry to Vetfile, Olympus House, Werrington Centre, Peterborough, Cambridgeshire PE4 6NA


Veterinary Business Development Limited
Olympus House, Werrington Centre, Peterborough, Cambridgeshire, PE4 6NA
Tel: 01733 325522, Fax: 01733 325512
Company registered in England no. 2185105
VAT no. GB 472 9241 34. A Wolters Kluwer Company



TERMS AND CONDITIONS: THE VIRGIN VOUCHER

Veterinary Business Development Ltd would like to state that The Virgin Voucher scheme is run by Acorne Plc, trading as The Virgin Voucher. When you (the Purchaser) make an order and The Virgin Voucher accept it, a legally binding contract is made, the Terms and Conditions of which are set out below. They do not affect your statutory rights as a consumer.

Redemption Terms:

  1. Vouchers can be exchanged for a variety of goods or services which may vary from time to time. Current suppliers are shown at www.thevirginvoucher.co.uk and a list (correct at time of printing) is enclosed with the vouchers. The Virgin Voucher (TVV) does not make or give any promises, warranties, guarantees or representations concerning the goods or services provided by these suppliers.
  2. Vouchers cannot be replaced if lost, stolen or damaged. If you need to send them to a supplier we strongly recommend that you use a secure service. To be valid when presented for exchange, vouchers must be complete and the perforations must be unbroken.
  3. The date to which each voucher is valid is printed on it. The voucher cannot be used after this date.
  4. Travel/holiday products purchased in exchange for vouchers are only covered by the ABTA financial protection scheme once vouchers have been redeemed against a specific booking.
  5. Vouchers cannot be refunded or exchanged for cash or other denominated vouchers. If an intended purchase is for a higher amount than the face value of the voucher(s), the difference can be made up with cash. If a purchase is for a lower amount, no change can be given. Vouchers cannot be used in conjunction with any special promotions, discount tokens, coupons or cards.
  6. The Virgin Voucher is a trading name of Acorne Plc, and is used under licence from Virgin Enterprises Ltd, owner of all intellectual property rights, trademarks and copyrights in the Virgin name. The Virgin name may not be reproduced in any form without the prior written permission of Virgin Enterprises Ltd. All rights reserved including copyright.


Acorne Plc (trading as The Virgin Voucher)
Acorne House, 9 Lane End Business Park, Lane End, High Wycombe, HP14 3BY
Tel: 08720 30 20 00, Fax: 08720 30 40 51
Company registered in England no. 0240944
VAT no. 532 1031 08     V8 5.4.06



TERMS AND CONDITIONS: VIRGIN EXPERIENCE DAYS

Contract
Veterinary Business Development Limited would like to state that Virgin Experience Days is a trading name of Acorne Plc. Once Acorne Plc have received payment for your experience the contract for the experience is between you and Acorne Plc. The actual fulfilment of the experience will be by a third party operator. Acorne gift packs contain a voucher which is evidence of payment for, and entitlement to, a given experience or gift.  Each voucher carries a unique serial number, which must be quoted when dealing with Acorne and its experience operators.  Vouchers and the associated references must be kept safely and securely.  Acorne cannot accept responsibility for any loss you may incur as a result of voucher theft, impersonation or identity fraud. The voucher should be taken on the day of the experience and surrendered to the operator or alternatively sent to the operator if requested to secure the booking (we would recommend sending vouchers by secure mail as they are not replaceable if lost).

Availability
The recipient is free to book their preferred date within the validity period.  Experiences are subject to availability and, in some cases, may be subject to weather conditions (if your experience is weather dependant we advise telephoning the centre before you set out to confirm that the event will take place).  To avoid disappointment we recommend that customers book well in advance, at least 6-8 weeks for the majority of experiences.  During peak periods it may be necessary to allow a longer notice period although some operators may occasionally be able to fit in a booking at short notice.  We recommend booking as early as possible as you must have undertaken your experience before the expiry date printed on the front of your voucher.  We strongly advise that you do not make any travel, accommodation or other arrangements until you have received confirmation of your booking from the experience operator.

Restrictions
most vouchers are subject to restrictions, which are not imposed by Acorne Plc but are set by the individual experience providers.  These could include (but are not limited to) age, height, weight, physical and medical restrictions, and may vary from centre to centre so please check before making your booking.  Details of these restrictions are available on our website and contained in the voucher pack.  It is your responsibility to ensure that you purchase a gift voucher appropriate for the intended recipient and it is the responsibility of the recipient to double check that the restrictions are not prohibitive.  If you are unsure of the suitability please telephone our Experience Helpline and we will be happy to advise you.
 
Prices & Locations
all locations and prices are correct at the time of going to press but may change or are withdrawn for reasons beyond our control. For overseas experiences prices may fluctuate with exchange rates.

Orders
the placing of an order does not constitute the creation of a contract and Acorne Plc reserves the right to decline to process an order for any reason whatsoever.  If an order cannot be fulfilled for any reason, Acorne Plc will promptly refund all monies.  The placing of an order constitutes your acceptance of Acorne Plc's Terms & Conditions of trading.  For the protection of our customers, Acorne Plc reserves the right to undertake additional security checks and if necessary delay despatch of the order.

V.A.T
Prices shown include V.A.T at rates applicable on the day of purchase.

Experience Descriptions, Formats and Durations
Details of experience description, format and timings given on any Acorne Plc companies’ websites and in any other literature are intended only to present a general idea of the experience, and shall not be considered binding.  In particular, photographs are for illustrative purposes only and do not form part of any contract between you and Acorne Plc.  As Acorne Plc offers experiences at a wide number of venues, details such as session lengths, itineries, equipment used and numbers of participants may vary from location to location.  Most experiences will be “open” days meaning that other members of the public will be taking part too.  This could mean taking your turn with other members of the public.  Delays, curtailments and breakdowns are not within Acorne Plc's control and therefore we cannot be held liable if these should occur.  Please note that we reserve the right to alter any part of the experience where such an alteration has been imposed by the operator. We cannot be held responsible for descriptions on any 3rd party or agent sites.

Vouchers
Acorne Plc vouchers are valuable documents and cannot be replaced if they are lost, damaged or stolen and are invalid if altered or tampered with.  Acorne Plc accepts no liability in these circumstances.

Validity
Each Voucher is generally valid for a period of 9 months from date of purchase unless otherwise stated.  Experiences must be booked and undertaken prior to the expiry date printed on the front of the voucher, otherwise the voucher will be deemed to be invalid and no liability will be accepted by Acorne Plc.

Extensions
most vouchers may be extended at Acorne Plc's absolute discretion for a period of 9 months upon payment of a £20.00 administration fee. This fee, along with the original voucher, must be returned to Acorne Plc for an extension to be processed.  If the activity has increased in price, you will have to pay the difference between the old and the new price. Once a voucher has been extended it cannot be exchanged or refunded.  Please note that expired vouchers, promotional vouchers, Marriott Vouchers, Sterling Gift Cheques, Options Vouchers, Multi-Choice Vouchers, Activation Cards and E-Cards cannot be extended under any circumstances.

Exchanges
A voucher may be exchanged for a different experience or gift, subject to the payment of any difference in price, and as long as a booking has not been made with an experience operator.  If the chosen experience is of a lower value then no change will be given.  The exchange must be made before the expiry date printed on the front of the voucher and the exchanged voucher will retain the same expiry date as the original.  A voucher cannot be refunded once it has been exchanged.

Refunds
a full refund is available within 14 days of purchase for products purchased direct from Acorne Plc.  A refund can only be made to the purchaser and if payment was originally made by credit/debit card the refund will be made to the same card.  A refund cannot be given once a booking has been made or on extended, expired or exchanged vouchers.  Refunds are not given for mailing, fulfilment and express carriage charges or personalised items.  A voucher purchased through a retailer or other reseller will be subject to that retailer’s own refund policy and enquiries must be made directly to them: we cannot refund items purchased from a retailer or other resellers.

Cash Value Gift Vouchers and Cards
all cash value vouchers and cards are non-refundable.  Gift cards must be kept safe and treated as cash as the balance cannot be returned if lost or stolen.  Acorne Plc is not responsible for any unauthorised use of a cash voucher or gift card.  Gift cards expire 12 months after date of purchase, and gifts or experiences must be chosen or booked within this timeframe as gift cards cannot be extended or refunded under any circumstances.  Your gift card is not a credit, debit or cheque guarantee card.  It cannot be exchanged for cash and no change will be given.  (In the case of Sterling Gift Vouchers, any balance over £5.00 left after redemption will be reissued as another Sterling Gift Voucher.)

Options or Multi-Choice Vouchers.
These vouchers entitle the recipient to select an experience from the range applicable to the voucher.  No change will be given if an experience of lesser value is selected.  Options and Multi-Choice vouchers cannot be extended and an experience must be selected before the expiry date printed on the front of the Options or Multi-Choice voucher.  Options and Multi-Choice vouchers cannot be redeemed with venues directly and must first be exchanged for the relevant experience voucher.  The original Options or Multi-Choice voucher must be returned to Acorne Plc with your order form.

Experience Operators
Acorne Plc acts as an agent for selected operators whose products and services are represented within the Acorne Plc website/s.  Acorne Plc has contracted agreements with its operators regarding their standard of performance and, where appropriate, operators are registered with their relevant controlling or regulatory bodies.  We have not, however, undertaken a detailed examination of all their equipment, facilities or systems, and shall not be responsible for the safety standards or the quality or delivery of the experience, or any loss or damage suffered by you whilst participating in the experience for which the operator shall be solely responsible.
Once a booking has been made with an experience operator the participant is bound by the Terms and Conditions of that operator.  By purchasing or redeeming an Acorne Plc voucher you acknowledge that the experiences are dependent on certain factors beyond the control of Acorne Plc and agree that Acorne Plc is not liable for the cancellation, postponement or alteration of any experience for reasons beyond reasonable control (including but not limited to weather-related reasons, mechanical failure, location changes or otherwise).  If mechanical breakdown should occur you should expect reasonable substitutions without notice.  Please note that experiences and other products are subject to change without notice.  This does not affect your statutory rights.

Spectators
Spectators are usually welcome but occasionally a centre may make a small charge to cover insurance and/or refreshments. Some venues may have restrictions on spectators due to safety regulations. Participants are advised to check with the centre when booking.

Cancellation by experience operators
If an experience is cancelled by the operator either before or on the day of the event due to circumstances beyond their control, the operator will arrange to re-book the participant at a mutually agreed time.  Acorne Plc cannot be held liable for any costs including (but not limited to) travel expenses or pre-booked accommodation costs incurred by the participant in the event of a cancellation by the operator, and Acorne Plc's total liability for any claim in connection with an Acorne Plc experience voucher shall be limited to the price paid for the experience voucher.

Cancellation by participants
once you make a booking with an experience operator you are bound by their terms and conditions.  Make sure you understand their rules regarding changing or cancelling a booking (particularly at short notice) as a refund will not be offered in the case of infringement of these terms and conditions.  Acorne Plc's Cancellation Indemnity policy may provide a replacement voucher in the event of cancellation by the participant owing to circumstances beyond their control.
 
Personal Accident Insurance
PA Insurance to the value of £50,000 is included at no extra charge with most vouchers purchased direct from Acorne Plc (travel/holidays, food/drink and other tangible products are excluded).  See ‘Evidence of Cover’ for further details.

Liability Cover
All UK and Eire experience operator’s contract with us to indemnify participating voucher holders against damage to equipment they use, and against liabilities to third parties, subject to limits and compliance with their rules, terms and conditions, which may vary between operators.  We also hold cover, subject to terms and limits, for contingent liabilities arising at these operators' venues.  Where experiences require overseas travel, the participant is strongly advised to take out additional specialist travel insurance.

Some experience operators may offer additional indemnities at an extra cost. Such indemnities are entirely optional and you are under no obligation to purchase them, as your entitlement to undertake the experience will not be affected if you choose not to accept an additional indemnity.  Any additional indemnities purchased from an experience operator will be governed by that operator’s terms and conditions and do not form any part of your contract with Acorne Plc.

Problems on the Day

we welcome your feedback on all of our experiences.  If you encounter a problem on the day, please immediately bring it to the attention of the host or experience operator at the venue so that they have a chance to put matters right.  If you have attempted resolution but the problem was not resolved on the day, please write to us within 1 week of your experience (providing your voucher reference, participant and venue details, including who you spoke to on the day) and we will be happy to take the matter up with the operator on your behalf.  The address to write to is; Customer Services, Acorne Plc, Acorne House, 9 Lane End Business Park, Lane End, High Wycombe, Buckinghamshire, HP14 3BY.  Please note that the operator will have the opportunity to investigate and respond.  

Competition Prizes, Special Offers and Promotional Vouchers.
These vouchers may have restrictions including (but not limited to) dates and times of use, validity periods and experience content so please be sure to check these before purchasing and telephone our experience helpline if you are in any doubt.  Competition Prizes, Special Offers and Promotional Vouchers cannot be refunded exchanged or extended unless otherwise specified.
 
Discount Codes & Entitlements
Acorne Plc reserves the right to exclude any product from discount schemes.  Only one discount code may be used per order.  Discounts apply to new orders only and cannot be used against exchanges, extensions, money on account, delivery and fulfilment charges or any other facility provided by Acorne Plc.  You may be required to provide evidence of your entitlement to any discount.

Third Parties and Re-Sale
A person who is not named on the face of the experience voucher or recorded as the purchaser with Acorne Plc has no right under the Contracts (Rights of third Parties) Act 1999 to enforce any terms and conditions of booking.  A voucher which has been re-sold (for example, through Internet auction sites or by any other means) without our prior consent will be considered invalid and neither Acorne Plc nor any of its experience operators will be under any obligation to provide any service.
 
Despatch
Acorne Plc cannot be held responsible for any goods damaged in the post or any postal delays.

These terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with English law. The purchaser and voucher recipient agree that any problems fall under the jurisdiction of the English courts.  All the clauses and sub clauses in our terms and conditions are independent of each other.  If one clause or sub clause is invalid or unenforceable, this will not affect any other clause or sub clause. These terms & conditions are subject to change

The details listed above are the terms and conditions applied to Acorne vouchers.  Your statutory rights are not affected.
        
Dated: 1st April 2009 these supersede all previous terms and conditions.

E&OE
©Acorne Plc 2009

 







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